Careers
Members Credit Union, originally called Greenwich CT Teachers Federal Credit Union, was established in 1935 to serve the teachers and employees of Greenwich schools. In 2002, the name was changed to Members Credit Union and membership eligibility was broadened to include anyone who lives, works, worships or attends school in Fairfield County.
Position Available: Multilingual Member Service Representative
Are you ready to embark on a rewarding career with a dynamic credit union that thrives on diversity and community engagement? At Members Credit Union, we're not just financial professionals; we're cultural ambassadors, serving a vibrant community with national origins from South America, Central America, Mexico, the Caribbean, and beyond. If you're personable, tech-savvy, and ready to make a positive impact on people's financial lives, we want you on our team!
Qualifications:
Cultural Savvy: Understanding the unique financial needs and backgrounds of our multicultural members is essential.
Bilingual Skills: Fluency in English is a must, and proficiency in Spanish or Haitian Creole is highly desired.
Self-Starter: Taking the initiative to identify opportunities to assist members and team members, resolve issues, and enhance the overall member experience without constant supervision is a key attribute for success in this role.
Tech Aficionado: Computer skills are required to navigate our modern financial systems.
Math Whiz: Strong math skills are vital for handling financial transactions accurately.
Detail-Oriented: You'll need to keep things organized and error-free.
Flexible & Adaptable: Our environment is fast-paced, so you'll need to shift gears seamlessly.
Team Player: You'll be working with an upbeat team, so great interpersonal skills are key.
High School Diploma: Or equivalent education is required.
Responsibilities:
Cultural Connection: Engage with our diverse member-owners, understanding their unique financial goals.
Efficient Transactions: Accurately process financial transactions, helping members manage their finances effectively.
Financial Empowerment: Identify ways Members can improve members' financial well-being.
Branch Advocate: Maintain a welcoming environment where members feel valued.
Problem Solver: Resolve discrepancies, follow security measures, and adhere to policies.
Community Engagement: Participate in community involvement and Members volunteer initiatives.
Other Duties: Assist with special projects and tasks as assigned.
Benefits:
Starting Salary: $16-20 per hour depending on experience.
Comprehensive Coverage: Medical, dental, vision, short-term disability and life insurance coverage available to full-time employees after 90 days of employment.
Prescription Benefits: Including mail order options.
Flexible Spending: Employer funded Health Reimbursement Account (HRA).
Paid Time Off: Including holidays and Paid Time Off (PTO).
Retirement Plans: 401(k) with contribution matching available after 1 year of employment.
Community Involvement: Paid volunteer hours to give back to the community.
Financial Perks: Teammate loan discounts and tuition reimbursement.
Professional Development Opportunities: Conference, educational sessions, and certification opportunities to enhance personal and professional growth.
Join the Members Credit Union team and be a part of a financial institution that celebrates diversity, embraces community, and empowers its members. Help us make a difference, one financial success story at a time!